Selling with Brian

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Stop Leaving Money on the Table: How to Increase Revenue with Your Customer Success Team

The way companies grow revenue has changed. In today's market, closing a deal is no longer the finish line; it's the starting block. The most successful businesses are those that transform customer success into a powerful revenue engine. This requires sales, marketing, and customer success teams to work together to build long-term relationships that lead to more business, higher retention, and powerful client advocacy.

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Closing the Sale: It's More than Signing the Contract

The Importance of Obtaining Decisions During Presentations

In the Sandler System, the primary goal of any presentation is to obtain a decision. This step is crucial because it ensures that both the salesperson and the prospect are aligned and that the next steps are clear. A common pitfall is delivering a presentation without securing a commitment, which can lead to ambiguous outcomes like "Let me think about it" or "Call me next week." These are not decisions but rather delaying tactics.

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